Fulfillment Policy for Complete Circle Media

At Complete Circle Media, we strive to provide top-notch digital marketing services tailored to meet your business needs. Our fulfillment policy outlines the terms for refunds and cancellations to ensure transparency and satisfaction. Please review the following information:

We are committed to delivering high-quality services, but we understand that situations may arise where a refund is necessary. Refunds will be considered under the following conditions:

• Service Not Rendered: If services have not been initiated or delivered within the agreed timeline, you may request a full refund within 14 days of the purchase date.
• Dissatisfaction: If you are dissatisfied with the results or performance of our services, please contact us within 30 days of project completion. We will work with you to resolve the issue, and if a resolution is not possible, a partial refund may be granted based on the amount of work completed.
• Non-refundable Services: Some of our services, such as setup fees, strategy sessions, and any one-time digital products, are non-refundable after they have been delivered or initiated.

All refund requests must be submitted via email to [insert email] and will be processed within 7-10 business days. Refunds will be issued to the original payment method used at checkout.

We offer flexibility for canceling ongoing subscriptions or services. Cancellations can be made under the following conditions:

• Monthly Subscriptions: You may cancel your subscription at any time, but cancellation requests must be submitted at least 5 days before the next billing cycle to avoid being charged for the upcoming month.
• Project-Based Services: For ongoing, long-term projects, cancellations can be requested in writing at any time. However, if significant work has already been completed, you may be subject to prorated charges for the services rendered up until the date of cancellation.
• No Early Termination Fee: We do not charge early termination fees. However, any prepaid amounts for services that have already begun are non-refundable.

To cancel a subscription or service, please contact us at [insert contact details]. Cancellations made through Stripe will be processed immediately, and your account will not be billed further.

If you have any questions regarding our fulfillment policy, feel free to reach out to us, and we’ll be happy to assist!